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Privacy Policy

HeroDevs' privacy policy outlining the company's practices regarding the collection, use, and protection of user information when using their services.

Effective Date: August 29, 2023

Welcome to Herodevs, Inc. This Privacy Policy outlines our commitment to respecting and protecting your privacy when you use our website, products, services, and related applications (collectively, the "Services"). At Herodevs, we prioritize the privacy of our users and have implemented measures to ensure the collection, use, and disclosure of your personal information is minimized or eliminated. By using our Services, you acknowledge and agree to the practices described in this Privacy Policy.

Collection of Personal Information

In general Herodevs, Inc. does not collect Personally Identifiable Information (PII) in order to provide our Services. We have designed our systems and processes to function without the need for collecting personal information, such as an individual's name, email address, or contact information. That said, we do receive names and emails from our customers during the normal course of operations such as sales processing, support emails, requests for quotes, etc.

Disclosure of Personal Information

Your privacy is important to us, and we do not engage in the distributing, selling, or renting of any personal information.

For the minimal personally identifiable information we do encounter, we are committed to maintaining your privacy. We follow industry best practices to ensure that information is handled in a safe, compliant, and professional way.

This information may be processed through normal business usage of third party services such as Google Analytics, Hubspot CRM, and other similar services. Our use of these services is purely as a consumer of said services, and not part of a greater data sharing initiative. In order to remain a trusted and responsible partner, we go to great lengths to ensure those parties also process any personally identifiable information responsibly.

Cookies and Tracking Technologies

In order to provide a high quality service, Herodevs, Inc. uses cookies to better cater to the users of our public website. The little data involved with cookies is not correlated directly to an individual and their browsing session, but instead used in the aggregate to inform how we offer our services and tailor end user experiences.

Data Security

Our business processes are explicitly designed to facilitate a one-way flow of confidential information away from our business. That means that there are rarely any cases in which we receive, let alone store or process, sensitive customer information.

In the event that sensitive information does need to be shared, we first qualify the situation before taking on the burden of this additional information. Should the circumstances merit the sharing of said information, we will then engage in the appropriate agreements (Non-Disclosure, Data Protection, etc.) before any information can be shared.

Regardless of circumstance, we take all commercially reasonable measures to protect any sensitive information encountered relating to the use of our Services. We use industry-standard security practices to safeguard against unauthorized access, use, or disclosure of any information that may be collected inadvertently. Where applicable we strive to follow best practices, such as Principle of Least Access, and model our processes after governance frameworks such as PCI DSS, ISO 27001 / SOC 2, and more.

Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or governance requirements. We encourage you to review this policy periodically for any updates. We will notify you of any material changes by posting the revised Privacy Policy on our website or through other appropriate communication channels.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@herodevs.com.

Please note that by using our Services, you agree to the terms and conditions outlined in this Privacy Policy, including the collection and use of information as described above.